Since the Flemish taxi decree of 2019, every licensed taxi operator in Flanders is required to report ride data to Chiron, the central taxi register run by the Flemish government. For most small fleets, this is the piece of admin that consumes the most time and creates the most uncertainty. In this guide we walk through what Chiron actually is, what data you need to send, how often it has to happen, and how to automate the whole thing so you never have to think about it again.
Chiron is the central database that every ride registration of licensed taxi services in Flanders flows into. It was introduced alongside the 2019 taxi decree and applies, in principle, to any operator holding a permit for individual paid passenger transport. The municipality that issued your permit, together with the Flemish government, uses that data to monitor the market, gather statistics and act against unfair competition.
If you hold a permit as an operator of individual paid passenger transport in a Flemish municipality, you fall under the reporting obligation. That covers classic street taxis, pre-booked rides, ceremonial transport and rides taken through a platform. Whether you run a single vehicle or a fleet of twenty, the obligation is the same. Brussels and Wallonia operate their own rules and systems, so always check the local regulation if you work outside Flanders. For wider sector context, GTL, the Belgian taxi federation, is a useful reference. For a complete overview of every requirement, see our taxi compliance checklist for Flanders.
For each ride, the start and end time, pickup and drop-off address, the vehicle, the driver and the fare have to be sent through, among other fields. The full field list and the exact API flow are documented in the official Chiron Starter's Guide published by the Flemish government. In practice that means every paid ride within your permit, including pre-booked and corporate transport, has to land in Chiron. Sending the data late, incorrectly or not at all can trigger an on-the-spot fine of €100 to €500 per established infraction at a roadside check. On our Chiron compliance page you can see what a gap in your logging can cost you at a check.
Reporting is meant to happen as close to real time as possible. Concretely: per ride, not per month or per quarter. Operators still working with an Excel sheet or a paper ride book often end up reporting in batches after the fact. It works, but it costs time and the odds of forgetting or fat-fingering a ride only go up. An automatic integration is clearly the more comfortable option.
The recurring issues we see are always the same. Rides that were paid for but never reported, wrong number plates or driver IDs, and data that was sent but rejected over a typo. A second classic: a driver starts working without their shift being activated in the system, leaving their rides floating with no link. With a tight workflow and a proper integration, you catch those situations up front instead of weeks later.
The simplest way to get Chiron reporting out of your head is a system that pushes every ride to the register the moment it closes. TaxiBuddy does exactly that: you enter your permit and driver information once, and every ride created in the app is automatically forwarded to Chiron with the correct fields. You get a clear view of what was sent, what is queued and what needs a correction. No more Excel, no more back-and-forth with your accountant.
Chiron does not have to be a weekly headache. With clean ride registration at the source and an automatic integration, it runs in the background with no extra effort per ride. Curious how it looks for your business? Start your onboarding and we will walk you through a working setup for your fleet.