Practical guide

Get your Chiron credentials

What you do, what we handle for you.

You sign in to Chiron, copy your credentials and enter them in your TaxiBuddy onboarding. TaxiBuddy handles the connection and the test messages.

~15 min of your time3 stepsNo technical skills needed
Last updated 18 June 2026
Before you start

What you need

Five conditions you must meet to start the application.

  • Sign in with eID or itsme

    Your card reader and PIN, or the itsme app on your phone. Either one will do. Other methods like the Federal Token also work but are more cumbersome.

  • You are the legal representative

    You are registered with the Crossroads Bank for Enterprises (KBO) as the legal representative of the company. This is usually the managing director. Unsure? Check your KBO extract.

  • NACEBEL code 49.320

    Your company is registered under NACEBEL code 49.320, taxi operations. If not, fix this through your accountant or mijn-onderneming.be before you proceed.

  • Unique email per company

    The email you provide may only be linked to one company. If you run multiple taxi businesses, you need a separate address for each one.

  • Belgian phone number

    Chiron will contact you on this number for issues or changes. A mobile number is fine.

The procedure

Register in 3 steps, all inside onboarding

New to Chiron? You always start with test. We send the required test messages for you. Once they pass, you request your production credentials. Pick the part you're on below.

Which are you setting up?

  1. About 5 minutes

    Get your test credentials

    chiron-acc.vlaanderen.be

    The test environment lets Chiron verify that your software speaks to the database correctly. No real rides, no risk.

    What you do

    1. Go to chiron-acc.vlaanderen.be and click Sign in
    2. Pick a sign-in method. eID or itsme are the easiest
    3. Fill in your email and phone number, then click Register
    4. Skip the optional 'Public key' field, we don't need it
    5. On the next screen you'll see your Client ID and Secret. Click Copy to clipboard
    6. Enter those credentials in your TaxiBuddy onboarding

    From here we take over for step 2. Nothing more for you to do until we get the green light.

  2. 1 to 5 business days

    We test your connection

    We send at least ten test messages to your Chiron test environment (five departures and five arrivals). Chiron processes them and confirms everything is in order.

    What we do

    1. We connect our software to your test access
    2. We send the ten mandatory test messages in the correct format
    3. We wait for confirmation that all messages were processed correctly
    4. If errors appear, we adjust the messages and resend them

    Your to-do: nothing. We'll send you a message as soon as step 3 is unlocked.

Frequently asked questions

Questions about your credentials

You always start in the test environment (chiron-acc.vlaanderen.be) so we can prove the connection works without reporting real rides. You only switch to production (chiron.vlaanderen.be) once that test passes. From production onward, every ride is reported to the authority as a real ride.

Production access unlocks only after the test phase succeeds. First you enter your test credentials in TaxiBuddy, then we send the mandatory test messages. Once Chiron confirms they were processed correctly, we let you know and you register at chiron.vlaanderen.be for your production Client ID and Secret.

No. Skip that field. We work with Client ID and Secret, not JWKS. The public key only applies if you bring your own IT supplier using cryptographic keys.

In the Chiron portal, top right under your name, via the 'Your details' menu. From there you can also renew them if you suspect a leak. Update the new values in TaxiBuddy right away, otherwise the connection breaks.

No problem. Sign back in to the Chiron portal, click 'Renew credentials' and update the new values in TaxiBuddy. The old ones become invalid immediately.

You register per company. Each business gets its own Client ID, its own Secret and needs a unique email address. Walk through the TaxiBuddy onboarding once per business and enter the right credentials each time.

Ready for the next step?

We'll walk you through your Chiron registration

Start your onboarding. We walk you through the onboarding with only the steps that apply to your situation.

Sources

Official documentation

We base this page on the official Chiron documentation and the Flemish Taxi Decree. Direct links below, for those who want to verify themselves.

This page is a practical summary of the official Chiron starter guide published by the Department of Mobility and Public Works. For exact regulation, consult the Flemish Taxi Decree (29 March 2019) and the Implementing Decree of 8 November 2019. TaxiBuddy is not legal advice.